Help Center

How can we help?

Delivery

Find answers to common questions about shipping and delivery.

📦 Shipping Times

Standard Delivery:

5-7 business days for domestic orders

10-15 business days for international orders

🚚 Tracking Your Order

Once your order ships, you'll receive a tracking number via email. Use this to monitor your delivery status in real-time.

Track My Order

Return & Refunds

Learn about our return policy and refund process.

🔄 Return Policy

30-Day Return Window:

Items can be returned within 30 days of delivery for a full refund. Products must be unused and in original packaging.

💰 Refund Process

Refunds are processed within 5-7 business days after we receive your return. The amount will be credited to your original payment method.

My Account

Manage your account settings and preferences.

👤 Account Information

Update Your Profile:

You can update your email, password, and shipping addresses from your account dashboard.

Go to Dashboard

🔐 Security Settings

Enable two-factor authentication for added security. Manage your privacy settings and data preferences.

Ways to Pay

Explore our secure payment options.

💳 Accepted Payment Methods

We Accept:

• Credit/Debit Cards (Visa, Mastercard, American Express)

• PayPal

• Wire Transfer (for bulk orders)

• Net 30/60 Terms (for approved B2B customers)

🔒 Payment Security

All transactions are encrypted using industry-standard SSL technology. We never store your full credit card information.

Contact

Below are the most frequently asked questions for this topic.

📞 Phone

Call us directly:

Our customer support team is available Monday to Friday, 9:00 AM - 6:00 PM (EST)

📞 +1 (800) 123-4567

For international inquiries: +1 (800) 987-6543

✉️ Email

Send us an email:

We typically respond within 24 hours on business days.

General Inquiries: support@b2bclothing.com

B2B Sales: sales@b2bclothing.com

Order Issues: orders@b2bclothing.com

Email Us Now

💬 Live Chat

Chat with us in real-time:

Get instant answers to your questions from our support team.

Availability: Monday - Friday, 9:00 AM - 8:00 PM (EST)

Average response time: Under 2 minutes

Start Live Chat
💌 Have Feedback?

If you have a query or any feedback, you can send us an email by using our customer service mail. We value your input and strive to improve our services based on your suggestions.